Infinity is an Australian based Internet Service Provider founded in 2011. We focus on two objectives in our business, clients & quality of service. We provide nbn™, ADSL2+, VoIP, Mobile & 4G products and services to homes & businesses across the country.

 

  • We’re here to provide top notch broadband services, this is why we invest a huge chunk of our operating profits back into our network. We’re currently deploying our own Fiber network out to capital cities in Australia.
  • We’re very selective in our recruiting process, all of our technical staff go through a 3 step recruitment program to ensure they’re capable an passionate enough to look after our clients.
  • Our operations are entirely Australian based, with our command center based right in Sydney CBD. We like to connect with our clients and part of doing this is understanding them. We speak your language.
  • We’re a forward thinking bunch of people who constantly strive for quality & push ourselves to exceed our goals, take this as a solid commitment to our professionalism.
  • One of our rules is we don’t promise what we cannot deliver, we will always try our best to do what we can to help you, however if something cannot be done we wont lie to you about it.
  • We’re not here to make quick profit, really… our focus is to deliver quality products and services far superior to our competition, and we do this by on-boarding the most passionate, down to earth & experienced people we can find.
  • Lastly, we pride ourselves on being a strategic & open minded crew of engineers. If you’re having troubles connecting with one ISP, it’s likely we can help solve your issue. Most of our new clients are connected within hours!

 

What does all this mean to you?

Well, you can rest assure your relationship with us will be easy and understandable, stress kills and we’re here to take 100% of that away from your telecommunications needs. We want to make sure our products are next to perfect, this is why we have the best nerds working hard on the most advanced core of our network to ensure your experience is optimal, less lag, more speed, faster connectivity, less buffering etc. You also want to know that your provider is moving you into the next generation of communications, that’s why we are actively working on ways to ensure your privacy is secure, our services are evolving & our network is expanding.

Our Team

Some of the great dedicated people that work hard every day with Infinity

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Jake Berry

Founder & CEO

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David Holland

2IC / CIO

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Elise Starke

Financial Controller

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Nelson Tan

Service Delivery Manager

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Ryan Jones

Network Security Engineer

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Adam Blunt

Client Services Officer

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Jay Adams

Client Services Officer

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James Elcheirdt

Business Development Manager

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94.6

% Client Satisfaction

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4600

+ Happy Clients

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32

Sec Avg Call Wait

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275

KM's of Fiber

Client Feedback

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Our Clients

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