Infinity Priority is our Expedited Activation Service. Skip the standard activation processes that can take up to and beyond 7 days with Priority.
- Priority order placement in our provisioning queue
- Order processing within 4 business hours with a call from our Client Services Team ²
- Priority appointment scheduling with nbn™ if you require an appointment with an nbn™ technician to activate your line ³
- Express “Next Business Day (Including Saturday)” delivery of devices ordered as part of your subscription ⁴ ⁵
- Access to Infinity Advantage Platinum features such as our Priority Services Line, guaranteed to have your call answered in under 60 seconds ⁶ ⁷
Infinity Pronto is our Same Day Transfer service. If you already have an active nbn™ connection with another internet provider, we can offer you a rapid transfer across to us usually within 30 – 120 minutes (can sometimes take longer)
We guarantee to have you online with Infinity the SAME DAY YOU CALL, or your first month’s service is ON US!